Shipping and return policies for Alto Stratus

Shipping Info
Important: Bandcamp does not currently use IOSS for prepaid VAT import fees. This means that customers in the EU may be charged VAT + a handling charge on orders for physical items ordered here. Typical costs are: you country's VAT rate + €6 clearance by the mail company. In some cases you may be lucky and get no additional charges at all.

Shipping is usually same/next day. UK: first class, Worldwide: air mail (not tracked)

Note that Bandcamp's shipping calculator is very basic and doesn't always calculate correctly (and, of course, mail services keep changing their prices), so underpayments and overpayments can occur. If these are significant, we will contact you before despatch.
Return Policy
All Auricle CDR releases are in-house duplicated and assembled by hand. Should you have any problems with a disc, a replacement can be supplied free with an additional order. Please enquire if you wish to return an item or have received the wrong item. We don't accept returns because you didn't like what you've bought, as you have ample opportunity to listen 3 times on Bandcamp before you decide to buy.

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